Refund and cancellation policy
This page gives a practical summary for support memberships, one-time jobs, and custom work. It is not legal advice and may be updated as Perqline's billing process matures.
To change, pause, or cancel a support membership, contact Perqline Solutions at (702) 757-1576 or contact@perqline.com. Membership changes are handled directly so Perqline can confirm the covered device, support scope, and account details.
Cancellation, pause, or change requests should be sent before the next billing date when possible. Membership changes are reviewed directly so covered device, billing, and support scope details stay clear.
Completed labor, setup work, activation fees, custom work, hardware, software, subscriptions, third-party services, and special-order items may not be refundable unless Perqline states otherwise in writing.
Project deposits, custom work payments, and one-time job payments may be handled according to the written quote, proposal, invoice, or agreement for that specific work.
If a duplicate or mistaken charge occurs, contact Perqline for review. Perqline will review the payment, the work status, and any provider records before deciding the next step.
A written quote, invoice, signed agreement, or project-specific terms may override this general website policy when applicable.
